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Frequently Asked Questions

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What is FirstQuickPay?

The FirstQuickPay platform enables merchants to receive payments from customers with FirstBank account numbers as a substitute for cards.

How do I register as a business on FirstQuickPay?

Merchants desiring to integrate to the service are required to visit FirstQuickPay website and sign up with their first bank account number as a business. During signup, they are to fill the Application Form, sign off on Terms & Conditions and provide required documents. Upon successful review and verification of documents shared, the merchant is activated between 24-48 hours.

How can I track my payment?

Simply login to your dashboard to view all your transactions

How do I view or edit my account information?

Simply login to your dashboard to view or edit your account information

What can I do if I forget my password?

Kindly change your password via “forget password” link

What do I do when I have issues?

When experiencing issues kindly contact FirstContact via 014485500, 07080625000 or send a mail to: firstcontactcomplaints@firstbankgroup.com.

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Office Hours

8am-5pm Weekdays

Closed - Saturdays

Closed - Sundays

Closed - Public Holidays

Contact Info

+2347080625000

+2342014485500

0700FIRSTCONTACT

Samuel Asabia House, 35 Marina, B.O.X 5216, Lagos Nigeria

FirstContactComplaints@firstbankgroup.com

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